RETURNS

After receipt

You can decide to return your order for any reason at any time within 7 working days after the day you receive it, for a full refund in accordance with the Distance Selling Regulations. If you decide to return the purchase(s) to us for any reason, you will have to meet the carriage costs that you incur in doing so yourself. When sending a return we recommend that you contact us beforehand to discuss the most suitable form of carrier. Your statutory rights are not affected.
What is our return policy?
We have a no quibble return policy. If you want to return something, for any reason at all, that’s alright. You have up to three-months to get the goods back to us. As long as we receive the returned item within three-months of the receipt of your order, we will refund it.

What happens if I don't like the items ?

No problem. Just send the item back to us and we will give you a full refund. Please contact us within 7 working days after the day you receive it.

I am going away for a month. Can I return the item when I get back?

There is no need to worry as you have a maximum of three months to return the goods, as above.

Where should I send my returns?

If you are returning goods for refund or exchange please send them to:

DT Stone,
Rockbourne Rd,
Fordingbridge
SP6 1RA

Tel: 01425 654011
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it